Benefit Reminders
Use Adviser.ai to improve trust by building an ongoing relationship between your business and existing customers
- Build a unique engagement journey for each customer specific to their insurer, product and situation
- Use integrated email & sms to invite each customers to view their specific policy benefits online
- Contains content as if written and personally sent by an adviser (for optimal results use the adviser that sold the policy)
- Combat business-specific lapse profile issues by building product value and trust in advance of critical dates
Supports customer retention by reminding them of the free benefits of their policy
Consumer Duty
Helps to fulfil your requirements through regular communication and engagement with your customers.
Signposts Customers
Signposts customers to their free benefits, driving meaningful improvements to their circumstances.
50
Engagement rate on live client campaigns
Policy Cover
Reminds the customer of their summary cover details, which many customers forget.
- Policy detail reminder
- Product explanation
- Insurer information
- Your Company Information
Benefits
Builds perceived value of their insurance by reminding the customer of their policy benefits, which are often forgotten.
- Any benefits specific to the customer’s insurer / product
- Any benefits specific to your company (optional)
Policy Management
- Identify potential policy issues early
- Build the the relationship between the customer and your business, and not the insurer
- Maximise cross-sell / up-sell opportunities
Claims, Cross-sell & Referrals
- Informs a customer of the claims process for their insurer, thereby reminding them of the reality of a potential claim (and the reason for the policy)
- Identify opportunities for other cross-sell or repeat sales (optional)
Trust Pilot & Awards
- A further opportunity to build trust in your business
View all responses in your Adviser Dashboard
Find out how we can help your business
The ultimate toolkit for protection professionals. Build a culture of excellence and maximise every opportunity.