How do I correct information my insurer holds about me?
Contact your insurer and explain what is wrong. You have the right under data protection law to have inaccurate personal information corrected. If the error could affect your cover, premium or a claim, such as a wrong date of birth or incorrect medical answer, tell them straight away so they can review it.
Evidence
The insurer may ask for documents, such as your passport or a letter from your GP, to confirm the correct details.
Application mistakes
If you realise an answer on your application was wrong, telling the insurer now is far better than discovering it at claim time.
If they do not correct it
You can complain to the insurer and, for data protection issues, contact the Information Commissioner's Office.
This article is general information about UK protection insurance, not personalised financial advice. Policy terms vary between insurers and products, so always check your own policy documents.
Last updated 27 October 2026