Which policy documents should I keep, and can I get copies?
Keep your policy schedule, which shows your cover, premium and term; the policy terms and conditions; any trust deed; and recent letters about changes. If you have lost them, your insurer can usually send copies or give you online access. Tell someone you trust where they are kept.
Why they matter
They make it much easier for you, or your family, to check what you are covered for and make a claim.
Digital copies
Store scanned copies somewhere secure, and keep originals of trust deeds safely.
Requesting copies
Contact the insurer with your name, date of birth and policy number if you have it.
This article is general information about UK protection insurance, not personalised financial advice. Policy terms vary between insurers and products, so always check your own policy documents.
Last updated 27 October 2026