Policy management and cancellations

Premiums, payments, changes, indexation, cancelling and switching.

• My insurance has become too expensive: should I cancel it?
• Should I cancel life insurance to cut my monthly bills?
• Can I pause my premiums if money is tight?
• Why do my cover and premium increase each year?
• Can I opt out of this year's indexation increase?
• Can I increase the cover on my existing policy?
• Can I transfer or assign my policy to someone else?
• I've found cheaper cover elsewhere: should I switch?
• What happens if I stop paying my life insurance premiums?
• How do I change the bank account my premium comes from?
• Which policy documents should I keep, and can I get copies?
• How do I update my contact details with my insurer?
• Can I cancel my life insurance?
• Should I replace an old policy with a newer one?
• I have no dependants now: do I still need life insurance?
• I have several policies: is that a problem?
• Has my policy started?
• When will my first payment be taken?
• Do I really need indexation?
• I've changed my name: do I need to tell my insurer?
• Can someone else manage the policy for me?
• Who owns my policy?
• Can I reduce my cover to lower the premium?
• Can I extend my policy term?
• Can I change the day my premium is collected?
• I don't know my policy number — can you still help?
• Can I shorten the policy term?
• I don't think I need my policy any more: what should I consider?
• My original adviser has disappeared — is my policy still valid?
• My insurer has changed name — is my policy still valid?