My insurer has changed name — is my policy still valid?
Yes. If an insurer changes its name, merges with another company or transfers its policies, your cover normally continues on the same terms. You should receive a letter explaining the change. If you are unsure whether a message is genuine, contact the insurer using details from your original policy documents or its official website.
Policy transfers
Transfers of insurance business in the UK go through a formal process with court approval, designed to protect policyholders.
Payments
The name on your direct debit may change. That is normal, but check the letter explains it.
Checking the firm
You can check any regulated firm on the FCA Register.
This article is general information about UK protection insurance, not personalised financial advice. Policy terms vary between insurers and products, so always check your own policy documents.
Last updated 27 October 2026