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Retention products›Post-Sale Check

Post-Sale Check

Every new customer reviewed automatically - surfacing issues before they become clawbacks or complaints.

Try it free Checked automatically after every sale Does the customer understand their cover? Are the details correct and complete? Any early signs of cancellation risk? Anything that needs a human to step in?
What it does

Catch problems while they're still cheap to fix.

Reviews every customer

Not a sample - a digital check on every new policy, automatically, at a fraction of the cost of manual QA.

Surfaces the issues

Misunderstandings, wrong details and at-risk customers are flagged early - before they turn into clawbacks or complaints.

Routes to a person

Only the cases that need a human land in your team's action list - prioritised and ready to work.

Consumer Duty, delivered for pennies per customer <£10 Cost per issue surfaced 100% Of new customers reviewed, not just a sample

Primary KPI: cost per issue surfaced. Figures illustrative, drawn from anonymised performance data across our platform.

Why it works

Protect revenue and evidence good outcomes, at once.

A confident, well-informed customer is far less likely to cancel - and a documented check on every sale is exactly the ongoing engagement Consumer Duty expects. One journey, two commercial wins.

Fewer clawbacks

Informed, supported customers keep their cover in force for longer.

Fewer complaints

Misunderstandings are caught and corrected early, not at claim time.

Consumer Duty evidence

A structured, timestamped record of engagement on every customer.

Works across every vertical

Post-Sale Check runs automatically against your book and connects to your CRM - for protection brokers, networks, mortgage firms and beyond.

Protection Brokers
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Cover Review

Automated review intent journeys.

Benefit Reminders

Keep policy value front of mind.

Retention

Engage lapsed customers and re-engage efficiently.

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Review every customer, protect every policy.

See how Post-Sale Check reduces clawback and evidences Consumer Duty across your book.

Try it free
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